What Information We Collect and Why
When you open an account with genting88, we collect the details you provide during registration — your name, email address, contact number and date of birth. When you fund your account through Touch 'n Go eWallet, Boost or GrabPay, our payment processor receives the transaction reference
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and amount; we do not store your full wallet credentials on our servers. We also collect device and session data — browser type, IP address, pages visited — to keep your account secure and detect unusual access patterns. If you reach out via live chat or
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email, we retain that correspondence to resolve follow-up queries. All data collected serves one of three purposes: verifying your identity, processing your transactions, or maintaining the security of your account. We do not sell, rent or trade your personal information to marketing companies. Data shared with
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third-party payment processors is governed by their own policies and is limited to what is strictly necessary to complete your transaction. Retention periods vary by data type; transaction records are kept as long as regulatory and audit obligations require. You can request a copy of the
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data we hold on you at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.